BPO is probably the future winning solution for aggressive company, pursuing its principal business goals and outsourcing its classic business procedures with cost reduction and efficiency increase
Business Processes Outsourcing means AR/AP documents entry, processing (such as checking, approving and posting), financial reports, tax filing docs preparation at offshore contracted facility.
Consider these advantages of BPO:
- Software Licenses and annual maintenance cost reduction – software licenses cost is lower in offshore countries
- Lowering IT department headcount and cost – if ERP system is hosted and supported offshore – your BPO contractor bears its IT support burden
- AR/AP/Accounting departments headcount and cost reduction – as majority of documents are entered by your BPO contractor clerks
- Usually IT/AR/AP departments have historical inefficiencies – most of the docs entry procedures were designed a while ago and probably need revision. The same should be said about IT departments – if your business has 10 or more years of history – it is good to revise your computer business systems. This revision is a side effect (and normally comes as free or low cost benefit)
However BPO requires you to do your homework and detailed research.
Don't be sold more expensive ERP for offshore BPO installation. If you are midsize business – you should probably consider cheapest solution for your business size. If you are midsize business, or growing to become large one – Microsoft Business Solutions mid-size business line: Microsoft Great Plains, Navision is the best fit. You normally should consider scaling down your current ERP solutions (such as if you are on Oracle Financials, PeopleSoft or SAP – consider Great Plains or Navision).
You can always have the option to call us: 1-866-528-0577, 1-630-961-5918,
help@albaspectrum.com
About The Author
Andrew Karasev is consultant at Alba Spectrum Technologies, LLC, (
http://www.albaspectrum.com ) nation-wide ERP consulting company, specializing in Microsoft Business Solutions products BPO, serving USA nation-wide from Houston and Chicago and having MBS BPO facility in Sao Paulo, Brazil.
akarasev@albaspectrum.com
