Search
Recommended Sites
Related Links






   

Informative Articles

Affiliate Marketing - How To Get Started Building Profitable Websites
With high speed internet access, email, merchant accounts, auto-responders, search engines and affiliate marketing tools that are now available, you can easily start your own affiliate marketing business. Snail mail, high cost postage and...

Building an Opt-In List to Optimize Your Internet Marketing Success
Would you like to find out what those-in-the-know have to say about Opt-In? The information in the article below comes straight from well-informed experts with special knowledge about Opt-In. In order to make a success of your website or online...

Do You Make These Mistakes With Affiliate Marketing?
Affiliate Marketing is a very lucrative business online, especially where it concerns Affiliate Internet Marketing. Today I bring you some rare and everyday mistakes that are keeping you from making a killing with affiliate marketing. The...

How To Use a Podcast For Internet Marketing
Copyright 2005 Michael Murray Although podcasting is trendy, it's vital to remember that when you use a podcast for Internet marketing, your podcast is really just another delivery mechanism – a way to get your marketing message across. Because...

How Top Marketers Get Rich From Affiliate Marketing
If you've been involved with affiliate marketing for any length of time, then you're probably aware of the fact that affiliate marketing "gurus" have access to knowledge that you don't, and that bridging this "information gap" is the key to...

 
Is tele-marketing a difficult task in BPO's?

Before making a call just go through the propects website, and see how you can contribute to their services to their services. Prepare a script of how you can help them out. And when the prospect picks the phone start speaking like this " Hello, I am I speaking with xxx, Hi, I am xxx calling from xxx company,(give a small brief about the company), I went through you website and and found that you are doing these services for which we can contribute our services, I would lilke to fix up an appointment for my process consultant to dicuss futher, Would this time to be okay (specify time) to call you" Surely 90% you would get an appointment. But the important thing here is you should explain how you are going to contribute to their services. when you say that you went through their site, that itself would turn their attention towards you. But don't forget that you are going to call the right person incharge of those operations in that company. This is small trick in tele-marketing, of how you are going divert the attention of the prospect towards you and your company.

This not only applies for tele-marketing, but also for e-mail sales, where you need explain why they need your services, and how would that help them etc. To make the marketing effective it is well and good to make a market research, collecting all the information about the company, i.e the company profile, Management biographies, Revenue analysis, competitors, and mainly a SWOT analysis (SWOT - Strength, Weaknesses, Opportunities and Threats) which would well describe of how and where you are going to pitch the prospects.

Also have a database ready with the prospects, which could be done by your web research team. It is very good to make a small table of the prospects with a small market research with some columns like Name of the company, Address, Phone, Fax, Key Contacts, Direct line of the key contacts, Business description , synergies ( This is sales pitch on our point of view) and finally a status column, which shows whether that is an appointment, call later, DNC, or others. This is a very easy task, in which you will gather almost all the information from the companies website. This could be maintained in a excel sheet.

Also before calling the tele-marketers need to focus and have a thorough understanding of the concepts , to make a successful sale.

Now sale isn't difficult.

Happy sale!

About the author:
About me: Well, I am Yuvaraj, worked as a web research executive as well as a tele-caller in one of the BPO's, and at present working as a Executive - E-marketing in one of the leading software company. You can mail me at yuvarajr@hotdak.net. I would be happy to receive your comments and suggestions since this is my first article.Thanks for reading my article.
visit me @ http://www.yuvarajr.ssl.safewebshop.com




Sign up for PayPal and start accepting credit card payments instantly.