Secure Call Accounting now makes it possible for corporations to
be in full compliance with Sarbanes-Oxley and HIPAA regulations
as regards call detail records (CDRs), while at the same time
keeping down costs. Until now CDR collection over the Internet
was not an option for remote corporate sites such as sales
offices and small branches that were not on the corporate
LAN/WAN.
Partnering with Western Telematic, Incorporated (WTI) of Irvine,
California, TelSoft Solutions, a privately held company in
Southern California that provides call accounting and billing
services to organizations with as few as 100 stations to large
multi-location companies exceeding 100,000 employees, has
incorporated NetLinkTM II Secure Call Accounting Buffer into
their MegaCall system to ensure complete security when remotely
extracting and transferring CDRs. Using this just released
technology enables secure real-time data collection from an
entire enterprise via the corporate LAN/WAN as well as over the
public Internet. This eliminates the need for the substantial
expense of added equipment, software, or secure network
connections to get this data.
"Enterprises who need to track Telecom expenses from multiple
locations no longer need to worry about insecure CDR data
retrieval from remote switching locations, or the need for
highly expensive solutions to make them secure," said Don
Simons, CEO of TelSoft Solutions. "This is especially important
for security-conscious organizations such as financial
institutions and health-care organizations, which not only need
to keep data secure from unauthorized users, but must also
adhere to stringent regulations regarding proper recipients of
data. We are proud to add NetLink II to our MegaCall solution,
making it possible to securely retrieve call detail records
right over the internet."
MegaCall tracks telephone call activity generated by any type
and any number of PBXs from call record source to assignment of
accountability. It analyzes call activity for an entire
enterprise from a single web-enabled centralized system. All
information is collected in real-time and is immediately
available for viewing and reporting -- an essential support for
call accounting and telecom expense management throughout the
enterprise.
NetLink II is the latest in the line of WTI's best-selling
PollCat PBX data recorders, the first of its kind to offer
Secure FTP (SFTP) for CDR transfer and Secure Shell (SSH) for
user authentication. Prior to the introduction of NetLink II,
remote secure retrieval of CDR data required hundreds (if not
thousands) of dollars for extra equipment per remote switching
location, and much of the time the data had to be transmitted
over a phone line or private network connection. Because of
NetLink II's state-of-the-art security features, the extra
equipment is no longer needed, and data can be transmitted right
over the public internet, greatly reducing connection costs
while maintaining a high level of security.
TelSoft Solutions is a California-based privately held
corporation located in the financial district of Glendale,
California. Since 1985, TelSoft has been providing call
accounting and billing services to organizations with as few as
100 stations to large multi-location companies exceeding 100,000
employees. TelSoft enjoys meeting the challenges presented by
their clients, many of whom have unique telecom expense
management needs. Telsoft Solutions can be found on the web at
http://www.telsoft-solutions.com .
About the author:
Bruce Boyers is a freelance writer based in Los Angeles.
